{"title":"Privacy Policy","lastUpdated":"2024","introduction":"This Privacy Policy applies to people anywhere in the world who access and use our Services. By registering and creating an account on or using our application, you acknowledge that you have read, understood, and accepted this Privacy Policy.","sections":[{"heading":"Information gathering","content":["We collect the personal information you provide to us directly through your access or use of Pettix Application Services, when you create or modify your account, request customized services, contact customer support or contact us in other ways. This information may include your name, email, telephone number, pet data, adoption preferences, and any other information you choose to provide to us.","Please be aware that we do not intentionally collect, retain or store personal information from children under the age of 18, as we request that all Users declare that they are at least 18 years old.","Information we collect through the Users’ use of Pettix Application and our services: we collect, store and process information and demographic information including device ID, Network Information, telecom operator, phone operating system, browser type, time zone settings, IP protocol address, and transaction information."]},{"heading":"Information we collect from other sources","content":["We may also obtain Personal Information from other sources and combine it with the personal information we have received from the Users or collected through our services. For example; If the Users chose to link, create or sign in to their Pettix account with a third-party service provider or social media platform (e.g. Facebook, Google)."]},{"heading":"Use of personal data","content":["Providing, maintaining, and improving our services, including, for example, facilitating pet adoptions, providing products and services that the Users request, developing new features and providing customer support.","Performing operations and internal management, including, preventing fraud and misuse of our services, troubleshooting software solutions, conducting data analysis, testing, researching, monitoring and analyzing usage trends.","Sending information to the Users that we believe is of interest to the Users, including information about our products, services, news and events.","Notify the Users about changes to our services and keep our services safe and secure."]},{"heading":"Phone Contacts Information","content":["The Users may choose to allow Pettix Application to access their devices’ contacts to enable the Users to connect with friends, share pet profiles, or communicate with other users without having to copy and paste numbers."]},{"heading":"Camera","content":["The Users may choose to allow Pettix Application to access their devices’ camera to enable the Users to take pictures of their pets, personal photo, and ID for verification purposes."]},{"heading":"Communication","content":["The Users hereby consent to receive text messages or e-mails and calls for the purpose of confirming the operations that take place through Pettix Application, as well as receiving advertising and advertising materials on Pettix Application through other parties."]},{"heading":"Storage and transfer of personal data","content":["You hereby acknowledge that we have the right to store, process and transfer your Personal Information both within and outside of our primary server locations.","For purposes such as maintaining the solidity of our databases, carrying out continuous services for the Users, research and statistical analysis, and to adhere to relevant laws and regulations, we keep a long-term record of personal and demographic data given by the Users. We will remove or store the Users' Personal Details from active usage if mandated by law or as per the Users' request. To request this, users can go to the account deletion section in the app or contact app support.","Sharing of Personal Information to and from relevant parties (e.g. adoption centers, clinics) to complete the adoption process or pet health checkups, and sharing with third parties to provide a service the Users have requested."]},{"heading":"Duration and Termination","content":["This privacy policy shall enter into force from the date of its publication on our website and Pettix Application.","If the user breaches the terms of use of the Pettix Application, the privacy policy, or for any other reasons determined by us at our sole discretion, Pettix may close your account permanently or temporarily or cancel your registration."]},{"heading":"Limitation of Liability","content":["You hereby acknowledge and agree not to hold Pettix, its shareholders, or employees liable for any damages, errors, bugs, or viruses of any kind or for any hack of the Personal Information that result from your use of the Pettix Application or our services."]},{"heading":"Security precautions","content":["The Users’ Pettix profile is password-protected so that the Users and authorized Pettix employees have access to the Users’ account information. Pettix employees will not proactively contact the Users and request any personal account information, including their password.","Pettix makes every effort to ensure the security and protection of the User’s personal data in its system."]},{"heading":"Cookies","content":["Our website uses cookies that set the User apart from other Users of our app. By accessing and using the app, the User agrees to our use of cookies."]},{"heading":"Variations","content":["We amend the terms of this privacy policy from time to time, so we kindly ask you to review this policy periodically in anticipation of any changes that may occur."]}]}